Improve employee experience and engagement

Engaged employees are more focused, and demonstrate higher engagement in their work and communication with coworkers and customers. Their performance specifically improves in the following ways:

• Increased productivity and engagement.
• Decreased turnover.
• Greater satisfaction and enjoyment of work.
• Improved team culture.
• Higher loyalty and satisfaction scores from customers.
• Increased retention of quality employees.
• Decreased stress and absenteeism.

We believe that engaged teams are better teams. We believe that business leaders should have a way to get to the truth — good or bad — faster. We believe Niko will can the system of record for listening to employees, and companies that use Niko will have significant competitive advantages.

What happens when companies grow?

• Information stops flowing smoothly As companies scale, information flows faster from top to bottom and flows more slowly, if at all, from bottom to top. People feel divorced from leaders and their vision, whose ability to communicate strategy and vision breaks down as the company grows. Dunbar's number kicks in, and sharing important information and asking important questions is hard.
• Culture issues stifle success Too many organizations don't have the tools in place or the habit of listening to employees. It is a silent culture killer. It stifles success. It drives away top talent.
• Anonymity can have a place Anonymity isn't for every organization. But it can be. A common set of company values or strong "sherpas" can make anonymity the difference between a psychologically safe environement and an envionrment in which your most passionate people become quiet.
• Leaders need tools to engage with employees At the very least, leaders want to avoid reputation damage (e.g., on Glassdoor and Blind). At best, they want to encourage open culture, increase shared understanding and transparency, and improve engagement to make a great workplace.Leaders need ways to listen to what employees know about the product, market, customers, and culture to understand everything they can about the business. These things are often foreign to the C-suite, yet they often make or break success.
• Employees want to feel like their thoughts and opinions matter According to a recent Gallup report, one of the most important elements of employee engagement is making people feel like their opinions matter.Asking for and considering individuals’ input leads to more informed decision-making and encourages new ideas that positively influence results.The best leaders and managers promote open dialogue and a way for employees to get honest feedback on their ideas.
• Employees need ways to stay connected to leadership Employees want to understand the big picture, see how leadership thinks, feel psychologically safe in the workplace, and know that they're been recognized and heard.
• Companies need to attract and retain the best talent Prospective employees want to understand if a company is a great workplace. With Glassdoor or Blind, the conversation happens outside the company, not inside. Once the conversation reaches Glassdoor or Blind, leaders have already lost.

We firmly believe this. This is what Niko is. This is why we do it.